ZIPLY WORKFLOW ORCHESTRATION

Turn every business signal into coordinated action.

Design multi-step automations across sales, service, inventory, finance, campaigns and AI—without losing control, context or accountability.

ONE ORCHESTRATION LAYER

Connect events, decisions and actions across Ziply.

A workflow starts when something meaningful happens: an order is placed, stock reaches a threshold, a customer replies, an appointment is missed or a payment fails. Ziply evaluates rules, requests approval where required, performs authorized actions and records every step.

VISUAL WORKFLOW BUILDER

Build complex operations in a clear, governed canvas.

Combine triggers, conditions, delays, human approvals, AI decisions and business actions. Tenant boundaries, role permissions and deterministic rules remain enforced at runtime.

  • Event and schedule triggers
  • Branch-aware conditions and routing
  • Human confirmation for high-impact actions
  • Reusable subflows and version history
Ziply workflow builder showing an abandoned checkout recovery workflow
Build, test and publish tenant-scoped automations.
OPERATIONS & OBSERVABILITY

Know what ran, why it ran and what happens next.

Monitor every execution with searchable runs, step timing, retry status, approval history and error context. Failed actions can be reviewed and safely replayed without duplicating transactions.

  • Live run status and step-level logs
  • Idempotent execution and retry policies
  • Failure queues and governed replay
  • Tenant-specific usage and audit records
Ziply workflow monitoring dashboard showing successful and failed workflow runs
Operational visibility from trigger to final outcome.
BUSINESS PROBLEMS, SOLVED

Replace manual follow-up and disconnected systems with reliable execution.

01

Leads are not followed up

Ziply detects intent, assigns ownership and starts an approved WhatsApp, SMS or call sequence.

Outcome: faster response and fewer lost opportunities.
02

Stockouts surprise teams

Inventory thresholds trigger forecast checks, purchase requests and manager approval.

Outcome: earlier replenishment with controlled spend.
03

Appointments become no-shows

Automated reminders escalate across WhatsApp, SMS and AI voice based on consent and response.

Outcome: higher attendance and recovered capacity.
04

Payment failures sit unresolved

Failed payments create retry paths, customer notifications and finance review tasks.

Outcome: stronger collection rates and cleaner reconciliation.
05

Customer context is fragmented

Every interaction updates one customer timeline and routes the next action with full context.

Outcome: consistent service across every channel.
06

AI actions create governance risk

Ziply limits tools by permission, retrieves live facts and requires confirmation for high-impact actions.

Outcome: useful automation with accountable control.
FROM IDEA TO PRODUCTION

Designed for safe operational change.

  1. ModelChoose the trigger, business rules and desired outcome.
  2. TestRun with controlled data and inspect every decision.
  3. ApprovePublish through role-based governance and version control.
  4. OperateMonitor outcomes, failures, cost and ongoing performance.
READY TO ORCHESTRATE?

Make your business respond as one system.

Talk to a Ziply specialist