ZIPLY SUPPORT

Help when you need it. Context included.

Access product support, incident assistance and implementation guidance for your Ziply environment.

EXISTING CUSTOMERS

Open the support workspace

Go to Support

ACCOUNT ACCESS

Sign-in and administration

Use the customer portal for users, permissions, devices, integrations and subscription administration.

Customer login

SALES & IMPLEMENTATION

Planning a new deployment?

Talk to our team about solution design, data migration, integrations, training and rollout.

Contact Ziply

SUPPORT PRIORITIES

Clear routes for operational issues.

For security concerns or suspected unauthorized access, contact your tenant administrator immediately and submit a high-priority support request. For service interruptions, include the affected tenant, branch, device, time, workflow and user impact—never send passwords, payment-card data or private keys.

Platform operations

Orders, inventory, finance, reporting, devices and user access.

Customer engagement

Inbox, WhatsApp, SMS, campaigns, appointments and consent.

Voice & automation

Voice agents, telephony, workflow execution, retries and run logs.

Integrations

Provider connections, webhooks, API access and synchronization.