These terms govern access to Ziply’s public website and, where incorporated into an order form or service agreement, use of Ziply services. Commercial subscriptions may also be subject to an executed agreement, order form, data-processing terms, acceptable-use rules and service-level commitments. If those documents conflict with these website terms, the executed agreement controls.
Eligibility and accounts
You must have authority to act for the organization you register. Account information must be accurate, credentials must be protected and access must be promptly removed when no longer authorized. Customers are responsible for users, devices, roles, permissions and activities within their tenant.
Permitted use
Ziply may be used for lawful business operations within subscribed features and limits. You must not attempt unauthorized access, disrupt services, evade usage controls, introduce malicious content, misuse communications channels, infringe rights or use automation in violation of consent, telemarketing, messaging, payment or data-protection requirements.
Customer data and configuration
Customers retain rights in their data and authorize Ziply to process it to provide the services. Customers are responsible for data accuracy, lawful collection, notices, consents, retention decisions, integration credentials and business rules. Financial values and high-impact actions must be verified through authorized workflows.
Third-party services
Payment, messaging, telephony, identity, accounting and other integrations may be governed by third-party terms, availability and fees. Ziply is not responsible for changes or failures outside its reasonable control, but will provide configured monitoring and error information where supported.
Fees, subscriptions and suspension
Fees, billing frequency, usage allowances, overages, taxes, renewal, trial terms and cancellation are defined in the applicable order. Access may be limited or suspended for non-payment, security risk, unlawful use or material breach, with notice where reasonably possible.
Intellectual property
Ziply and its licensors retain rights in the platform, website, software, documentation, design and trademarks. No ownership is transferred except rights expressly granted. Feedback may be used to improve Ziply without identifying confidential customer information.
Confidentiality and security
Each party must protect confidential information using reasonable care and use it only for the agreed purpose. Customers must notify Ziply promptly of suspected account compromise or security incidents affecting the services.
Disclaimers and liability
Services are provided according to the applicable agreement and service description. To the extent permitted by law, implied warranties are excluded. Liability limitations, exclusions and remedies are specified in the commercial agreement; website content is provided for general information and is not legal, tax, financial or professional advice.
Changes and governing terms
We may update these terms to reflect service, legal or operational changes. Material changes will be communicated where required. Governing law and dispute arrangements are defined in the applicable commercial agreement or, absent one, by the laws applicable to the Ziply contracting entity.
Contact
Questions about these terms can be submitted through our contact page.